M&A APPERAL GROUP

Operation Coordinator

M&A APPERAL GROUP
📍 القاهرة Full-Time 💼 Fresh Graduate 🕐 59m ago
👁️ 0 views
📋 0 applicants

Job Description

  • Masterful Logistics Management:Oversee and optimize daily logistics operations, including order fulfillment, shipping coordination with partners likebosta, and inventory movement.
  • E-commerce Platform Expertise:Manage and maintain ourShopifystore's operational flow, ensuring product availability and accurate order processing.
  • Administrative Excellence:Provide crucial administrative support, including data entry, report generation, and document management usingMicrosoft Officesuite.
  • Fashion Retail Focus:Ensure all operational activities align with the specific demands and fast-moving trends of theFashion Retailindustry.
  • Problem Solver:Proactively identify and resolve operational challenges, striving for continuous improvement and efficiency.
  • Coordination & Communication:Act as a central point of contact, coordinating with internal teams and external vendors to ensure smooth operations.
  • Customer serviceManage the customer service team: order confirmation calls, WhatsApp and social media inquiries, complaints, exchanges and refunds.Set response-time standards and scripts, and make sure every case is followed through to the end.Share recurring customer issues (sizing, quality, delivery) with management.WarehouseManage the warehouse team and the daily picking, packing and dispatch process.Keep Shopify stock levels matching what's physically in the warehouse, with regular stock counts.Receive new production and fabric deliveries, check quantities and quality, and log them accurately.Keep returns handled promptly: inspect them, restock them and update the system.
  • Manage the customer service team: order confirmation calls, WhatsApp and social media inquiries, complaints, exchanges and refunds.
  • Set response-time standards and scripts, and make sure every case is followed through to the end.
  • Share recurring customer issues (sizing, quality, delivery) with management.
  • Manage the warehouse team and the daily picking, packing and dispatch process.
  • Keep Shopify stock levels matching what's physically in the warehouse, with regular stock counts.
  • Receive new production and fabric deliveries, check quantities and quality, and log them accurately.
  • Keep returns handled promptly: inspect them, restock them and update the system.

Requirements & Qualifications

  • Are you ready to elevate your career as anOperations Coordinator?

We're searching for an 'Experienced' professional with2-7 yearsof dynamic experience in operations, logistics, or supply chain management.

  • Essential Skills for Success:You are a master of efficiency and organization, possessing a robust skill set that includes:Shopify:Proven expertise in managing e-commerce platforms.bosta:Hands-on experience with logistics and delivery solutions.Ecommerce:Deep understanding of online retail operations and best practices.Fashion Retail:Specific experience or strong interest in the unique demands of the fashion sector.Logistics:Solid foundation in supply chain principles, warehousing, and transportation.Microsoft Office:Advanced proficiency in Excel, Word, and Outlook for reporting and communication.Administration:Exceptional organizational, data management, and administrative support capabilities.Supply Chain Management:A comprehensive grasp of optimizing supply chain processes.Inventory Management:Skill in tracking, managing, and optimizing stock levels.Order Fulfillment:Experience in ensuring timely and accurate order processing and dispatch.Communication:Outstanding verbal and written communication skills for effective coordination.Problem-solving:A proactive and analytical approach to tackling operational challenges.Data Analysis:Ability to interpret operational data to drive insights and improvements.Vendor Management:Experience in coordinating with third-party logistics providers and suppliers.Team Coordination:Demonstrated ability to work collaboratively and lead operational tasks within a team.
  • Shopify:Proven expertise in managing e-commerce platforms.
  • bosta:Hands-on experience with logistics and delivery solutions.
  • Ecommerce:Deep understanding of online retail operations and best practices.
  • Fashion Retail:Specific experience or strong interest in the unique demands of the fashion sector.
  • Logistics:Solid foundation in supply chain principles, warehousing, and transportation.
  • Microsoft Office:Advanced proficiency in Excel, Word, and Outlook for reporting and communication.
  • Administration:Exceptional organizational, data management, and administrative support capabilities.
  • Supply Chain Management:A comprehensive grasp of optimizing supply chain processes.
  • Inventory Management:Skill in tracking, managing, and optimizing stock levels.
  • Order Fulfillment:Experience in ensuring timely and accurate order processing and dispatch.
  • Communication:Outstanding verbal and written communication skills for effective coordination.
  • Problem-solving:A proactive and analytical approach to tackling operational challenges.
  • Data Analysis:Ability to interpret operational data to drive insights and improvements.
  • Vendor Management:Experience in coordinating with third-party logistics providers and suppliers.
  • Team Coordination:Demonstrated ability to work collaboratively and lead operational tasks within a team.
  • Career Level Expectation:This role is ideal for anExperiencedprofessional eager to take on significant responsibility and drive operational excellence.
EGjobank Analysis

Quick Role Summary

Opportunity as "Operation Coordinator" at M&A APPERAL GROUP located in القاهرة on a Full-Time basis, suited for Fresh Graduate candidates, within Marketing & Sales. Key details from listing: • Masterful Logistics Management:Oversee and optimize daily logistics operations, including order fulfillment, shipping coordination with partners likebosta,…

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  1. Tailor your CV headline to match "Operation Coordinator" and feature measurable achievements in the top third of your resume.
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