Senior Business Analyst Hospital Information Systems (HIS)

• Workflow Optimization:Design and map end-to-end using diagrams (covering Outpatient/Inpatient management, Emergency, Pharmacy dispensing, Laboratory, and Billing/TPA cycles).
• Product Translation:Translate business needs into detailed Epics, User Stories, and precise Acceptance Criteria for agile engineering teams.

Participate in backlog grooming, sprint planning, and user acceptance testing (UAT).

• Interoperability & Data Standards:Define integration requirements for connecting HIS modules with external systems (RIS/PACS, Laboratory Information Systems, billing gateways, and national health platforms) using standard healthcare protocols.
• Stakeholder Management:Act as the primary subject matter expert liaison during implementations, resolving workflow discrepancies, addressing operational change management challenges, and providing training support.
• Core HIS Modules:Deep, hands-on understanding of hospital operations including Patient Administration (ADT), Outpatient/Inpatient Electronic Medical Records (EMR/EHR), Revenue Cycle Management (RCM), Pharmacy, and Laboratory workflows.
• Healthcare Standards:Solid familiarity with health data standards such asHL7 v

2.x, FHIR, DICOM, and medical coding systems (ICD-10, CPT, LOINC).

• Regulatory Compliance:Understanding of healthcare regulations, data privacy laws and clinical documentation standards (e.g., GAHAR, JCI accreditation requirements).
• Process Modeling:Proficiency in Business Process Model tool (e.g., Visio, Lucidchart,drow.io) to map complex multi-departmental pathways.
• Agile Product Methodologies:Experience working in Agile/Scrum development environments using tools.
• Clinical Communication:Exceptional ability to speak the "language" of both medical professionals (doctors, nurses, hospital directors) and technical engineers.
• Problem-Solving:Strong critical thinking skills to identify operational bottlenecks and design streamlined software alternatives.
• Documentation Accuracy:give attention to details in writing precise user stories, test cases, and release notes.