Senior Sales Export
Job Description
- Handling End to End order cycle follow ups, solving issues and meet customer needs through all stages.
- Follow up with active & inactive customer in order to get a new PO’s with different “SKU’s” to achieve sales target.
- Manage customer graphic requests by make sample analysis or got an art work and sending sample matched SM customer request before manufacturing.
- Provide estimated time of arrival “ETA” information for all orders to SM customers based on availability of “RM” or alternative material client acceptance, Production schedule, Delivery note, invoices status & any related factors.
- Handling & resolving any client issues in order to provide unique customer experience.
- Track customer account balances for credit limits and terms to avoid shipping and billing delays.
- Manage and follow up and deliver pending/undelivered finished goods stock.
- Coordinate with customers and dispatch team to determine appropriate delivery time if delivery is immediately, ensure delivery time is within 24 hours from shipping request.
- Daily, weekly, and monthly verification of collections status, and periodic follow up with clients to meet collections target .
- Track & ensure customers balance confirmation, with timely follow-up, securing required approvals, and maintaining accurate account reconciliation while strengthening client relationships.
- Providing clients with an exceptional level of service relating to all SM products and services
- Achieving customer satisfaction in accordance with international standards.
- Assisting customers in understanding all company products portfolio while identifying solutions to fit their needs to generate more revenue “One stop shop”.
- Analysis & Reports: 5% 20) weekly, monthly quarterly report of sales achieved comparison to sales and periodic notification to meet sales .
- Weekly Summary of all quotation sent VS converted into purchase orders.
- Monthly achievements and challenges with action & result in daily operation.
- Prepare monthly reports to be shared with the customers comparing the monthly allocation percentage compared to the actual order quantity monthly.
- Weekly pending leads, Samples, PO’s, JO’s Report.
Requirements & Qualifications
- Bachelor’s degree in Business Administration from a recognized local institution.
- Excellent Sales growth development, lead generation, Expanding skills. A strong understanding of the sales cycle, sales management, and multiple industries especially paper & carton.
- Proficiency in conducting organizational assessments, analyzing data, and identifying areas for improvement.
- Business Acumen/ Ownership – a solid understanding of the organizations’ industry, market dynamics, and key drivers of business performance is crucial.
- Strong Analytical skills to diagnose organizational issues, identify root causes, and develop data-driven solutions.
- Problem-solving skills to address complex organizational challenges and implement effective solutions.
Strong leadership skills to influence and drive change across the organization.
- Strong Communication and Interpersonal skills to engage stakeholders, build buy-in, and facilitate smooth transitions during periods of change.
- Attention to Details – ability to strong attention to details, ensure accuracy, identify and investigate anomalies or errors.
- Excellent Presentation skills to effectively convey ideas, influence stakeholders, and facilitate training sessions.
Adaptability – accepts change, understands changes in work tasks, situations, and environment.
Excellent verbal and written in Arabic & English languages
Quick Role Summary
Opportunity as "Senior Sales Export" at SMSUP located in المعادي on a Full-Time basis, suited for Fresh Graduate candidates, within Marketing & Sales. Key details from listing: • Handling End to End order cycle follow ups, solving issues and meet customer needs through all stages. • Follow up with active & inactive customer in order…
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- Tailor your CV headline to match "Senior Sales Export" and feature measurable achievements in the top third of your resume.
- Customize your cover note for المعادي: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in المعادي or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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