Ideal Standard International Egypt
SMEs Relationship Specialist - Assiut
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Job Description
- Understand client needs and develop tailored solutions to address them effectively.
- Manage and grow a portfolio of SME customers while ensuring high levels of satisfaction and retention.
- Identify key decision-makers within client organizations to strengthen relationships.
- Resolve customer concerns or complaints promptly and professionally.
- Identify upselling and cross-selling opportunities and coordinate with the relevant teams.
- Ensure high-quality customer service, sales processes, and client engagement standards.
- Actively approach and acquire potential clients to grow the portfolio.
- Maintain strong knowledge of market trends and competitor offerings.
- Collaborate with internal teams to deliver seamless customer experiences.
Requirements & Qualifications
- Bachelor's degree in business, Finance, Economics, or a related field is preferred.
- 1 to 3 years of experience in the banking sector, preferably in SME or business banking.
- Proven experience in planning and implementing sales or relationship strategies.
- Strong interpersonal, communication, and negotiation skills.
- Customer-centric mindset with strong problem-solving abilities.
- Ability to work both independently and collaboratively in a fast-paced environment
EGjobank Analysis
Quick Role Summary
Opportunity as "SMEs Relationship Specialist - Assiut" at Tasaheel Finance located in أسيوط on a Full-Time basis, suited for Mid-Senior Level candidates, within Marketing & Sales. Key details from listing: • Understand client needs and develop tailored solutions to address them effectively. • Manage and grow a portfolio of SME customers while ensuring high levels…
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- Tailor your CV headline to match "SMEs Relationship Specialist - Assiut" and feature measurable achievements in the top third of your resume.
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Readiness Checklist
- Updated CV in standard PDF format with a professional filename
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