Maxim Investment Group

Tele-Sales Support Agent – Dutch B2

Maxim Investment Group
📍 القاهرة Full-Time 💼 Fresh Graduate 🕐 1h ago
👁️ 0 views
📋 0 applicants

Job Description

  • Support the sales team in handling customer inquiries and following up with potential customers.
  • Communicate with Arabic- and Dutch-speaking customers by phone / Chat and other channels.
  • Provide customers with accurate information about the company’s products and services.
  • Handle customer requests, questions, and basic concerns in a professional manner.
  • Maintain accurate records of customer interactions, follow-ups, and lead status.
  • Coordinate with the sales team to ensure timely follow-up on leads and customer requests.
  • Escalate complex customer issues to the relevant team when required.
  • Ensure a professional and positive customer experience throughout the communication process.
  • Support the team in achieving its daily and monthly operational and sales objectives.

Requirements & Qualifications

  • Bachelor's degree in any relevant field.
  • 1–3 years of relevant experience in Tele-Sales, Sales Support, Customer Service, Call Center, or a similar role.
  • Fluent Arabic is required.
  • Dutch level B2 or above is required.
  • Excellent verbal and written communication skills.
  • Good customer-handling and interpersonal skills.
  • Strong listening and follow-up skills.
  • Basic knowledge of CRM systems and Microsoft Office.
  • Ability to handle multiple tasks and work in a fast-paced environment.
  • Organized, proactive, and customer-oriented.
EGjobank Analysis

Quick Role Summary

Opportunity as "Tele-Sales Support Agent – Dutch B2" at Maxim Investment Group located in القاهرة on a Full-Time basis, suited for Fresh Graduate candidates, within Marketing & Sales. Key details from listing: • Support the sales team in handling customer inquiries and following up with potential customers. • Communicate with Arabic- and Dutch-speaking customers by…

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