Chemicals Sales Senior Representative - B2B

• Manage all aspects of the order fulfillment process from customer order receipt to payment receipt.
• Ensured that all orders have a positive lead-time and appropriate order processing procedures are followed for rush orders.
• Managed and resolved external & internal queries relating to quote/order status, client account information.
• Coordinating with Sales for order management.
• Conducted regularly scheduled status calls with the customer to discuss significant service topics relevant to their order processing.
• Updating customer regularly by their order status and shipment.
• Follow up the customer payment, and monitoring the customer overdue invoices, to avoid their account blockage.
• Follow up with the forwarders/carriers locally to keep the customer updated in case any issue occurred relevant to the clearing process of their consignments.
• Follow up the documents with our suppliers and managing any amendments requested by our customers and local authorities.

Education: Bachelor of Science / PharmacyYears of experience: 2-5 Years of experience in QC / R&DComputer skills: Good user for Microsoft OfficeCertifications/License: N/ALanguage skills: V.

Good English