Customer Account Manager

Are you ready to kickstart your career in a dynamic and fast-paced environment?

We are seeking an enthusiastic and driven Customer Account Manager to join our vibrant team in Cairo, Egypt.

This is an incredible on-site, entry-level opportunity to dive deep into the world of sales and customer satisfaction, playing a pivotal role in our company's success!

Overview: As a Customer Account Manager, you will be the heartbeat of our client relationships, managing the full spectrum of sales and customer service activities.

You'll be instrumental in handling sales activities, preparing quotations, and diligently following up with customers on sent quotations.

Your negotiation skills will shine as you close deals and ensure our clients receive exceptional service from start to finish.

Beyond sales, you'll be the go-to person for customer requests and orders, coordinating seamlessly with our logistics and production teams to guarantee smooth operations and timely deliveries.

You'll also take charge of all customer inquiries, ensuring every interaction leaves a positive and lasting impression.

Responsibilities:Proactively engage in sales activities, identifying opportunities and driving growth.Prepare and manage quotations, ensuring accuracy and timeliness.Conduct diligent follow-ups with customers regarding sent quotations.Negotiate deals effectively to secure partnerships and achieve sales targets.Efficiently handle all customer requests and orders.Coordinate with logistics and production teams for seamless order fulfillment and planning.Manage and resolve all customer inquiries with professionalism and speed.Handle clients requests and submitting required quotationsHandle technical requirements of the clientsFollow up orders with clientsFollow up payments with clientsPrepare and deliver technical presentations explaining products or services to customers and prospective customersConfer with customers and engineers to assess equipment needs and to determine system requirementsCollaborate with sales teams to understand customer requirements and provide sales supportSecure and renew orders and arrange deliveryPlan and modify products to meet customer needsHelp clients solve problems with installed materialsRecommend improved materials to customers, showing how changes will lower costs or increase productionTrack and log all activities on CRM SoftwareSearching for new clients who could benefit from our productsVisit potential clientsEstablishing new, and maintaining existing, relationships with customersManaging and interpreting customer requirementsPersuading clients of our products that will best satisfy their needsCalculating client quotationsNegotiating tender and contract termsNegotiating and closing sales by agreeing terms and conditionsOffering after-sales support servicesAdministering client accountsPreparing reports for head officeMeeting regular sales targetsRecording and maintaining client contact dataCo-ordinating sales projectsSupporting marketing by attending trade shows, conferences and other marketing eventsProviding pre-sales technical assistance and product educationSolving client problemsProviding training and producing support material for the sales team

Working Hours 9-5Saturday-ThursdayProbation period 3 monthsContract-based of minimum 1 year