E-commerce Research Specialist

About the RoleaDispatcher is looking for a detail-oriented E-commerce Research Specialist to join our growing retail team on-site in Cairo.

In this role, you'll generate actionable insights that shape our online product strategy — from tracking market trends to decoding customer behavior.

This is a great opportunity for a curious, data-driven individual ready to build a hands-on career in e-commerce.

What You'll DoMonitor competitors' pricing, promotions, and product assortment regularly and compile structured reportsResearch market trends and identify growth opportunities within the retail and e-commerce landscapeAnalyze product categories to spot gaps, high-demand items, and underperforming SKUsStudy customer behavior, shopping patterns, and purchase data to surface actionable insightsAssist in building research frameworks, templates, and databases for ongoing trackingCollaborate with marketing and product teams to translate research findings into strategy

What We're Looking ForBachelor's degree in Business, Marketing, Economics, or a related field0–2 years of experience in e-commerce, market research, or a similar roleStrong analytical thinking with the ability to turn raw data into clear insightsProficiency in MS Excel or Google Sheets; familiarity with tools like SimilarWeb, SEMrush, or GA is a plusExcellent attention to detail and strong written communication skills in Arabic and EnglishProactive self-starter who can manage multiple research tasks independently What We OfferHands-on exposure to a fast-growing e-commerce environmentMentorship and a clear growth path within the digital commerce teamCollaborative, results-focused team culture