Senior Customer Services Executive (Real Estate)

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Ensure customer satisfaction and provide professional customer supportIn charge of delivering the unit to the client.

Bachelor's degree in business administration or any related field.Minimum 5-7 years of relevant experience, Real estate background is a mustStrong communication& problem-solving skillsAdaptabilityExcellent knowledge in Microsoft office programs.Excellent command of English.