Supervisor (Service Motorcycle)

Manage daily motorcycle workshop operations and sub-dealer activities to ensure efficient and consistent service delivery.Ensure compliance with OEM standards and procedures to maintain quality and safety requirements.Coordinate with suppliers and OEMs on technical and warranty matters to resolve issues promptly.Monitor spare parts availability and technical support to avoid service delays.Train and develop technicians and mechanics to improve technical capability and performance.Build relationships with local garages and mechanics to strengthen the service network.Control workflow, productivity, and service quality to enhance customer satisfaction.Implement 5S and safety standards to maintain an organized and safe workshop.Conduct audits and technical evaluations to ensure compliance and continuous improvement.

Initiate operational improvement to increase efficiency and effectiveness.

Strong technical knowledge of motorcycle systems and diagnosticsProven experience managing service workshops and sub-dealer networksStrong understanding of the local motorcycle marketExperience in technician training and capability developmentOwnership Functional SkillsIdeas presentation and Taking initiative Continuous Learning Customer CentricityStrong personality with an agile, problem-solving mindsetAbility to work under pressure and manage multiple stakeholdersVery good command of English (written and spoken)