Telesales Representative

Initiate sales with potential customers over the phone;

Ask questions to engage customers and keep the conversation going;

Listen to the customers' needs to generate repeat sales;

Gather and document customer information, payment methods, purchases, and reactions to products;

Stay up to date on all products and inform customers of new products;

Answer customers' questions about the products Meet sales quotas;

Provide quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints Build and maintain good relationships with customers.

Bachelor's degree 1+ year of work experience as a Telesales Executive, and Telesales Representative.

Excellent oral and written communication skills.

Proficient in Microsoft Office tools.

Outstanding ability to follow scripts.

Pleasant and customer-oriented individual.

Ability to handle multiple tasks.

Exceptional sales and negotiation skills.

Ability to solve complex problems promptly.

Ability to deal with different personalities.

Good time management skills.

Ability to provide excellent customer service