VIP Customer Service Associate

Familiar with A and A+ customer categories VIP account management Customer complaints handlings Inbound and outbound callsCustomers inquiries handling (phone/social media/emails)Reporting and analysis Communicating with back offices and non-customer-facing departments Great ability to multitask Familiar with loyalty programs and C.

Sat practices

Excellent English Language Customer service experience from 3 to 5 years Experience in high-end products/services or luxury brandsVery good experience dealing with A and A+ customer categories Very presentable with excellent communication and service promoting skillsPassionate about fashion and luxury products Face to face customer service experience