Etisalat Egypt (e&)

Customer Service Advisor (B1+)

📍 القاهرة Full-Time 💼 Fresh Graduate 🕐 1h ago
👁️ 0 views
📋 0 applicants

Job Description

  • Respond to customer inquiries throughinbound calls.
  • Resolve customer issues and provide accurate information.
  • Ensure a positive customer experience.
  • Follow company policies and procedures.
  • Salary NET 12,000 (9,600 Basic + 2,400 KPIs)
  • Paid training
  • Annual salary increase
  • Social and medical insurance
  • Free VPN likne
  • 5 working days (rotational shifts) & 2 rotational days off

Requirements & Qualifications

  • Excellent in English (B1+)
  • University Grades
  • Experience in Customer-Facing roles is aPlus
EGjobank Analysis

Quick Role Summary

Opportunity as "Customer Service Advisor (B1+)" at Etisalat Egypt (e&) located in القاهرة on a Full-Time basis, suited for Fresh Graduate candidates, within Marketing & Sales. Key details from listing: • Respond to customer inquiries throughinbound calls. • Resolve customer issues and provide accurate information. • Ensure a positive customer experience. •…

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  1. Tailor your CV headline to match "Customer Service Advisor (B1+)" and feature measurable achievements in the top third of your resume.
  2. Customize your cover note for القاهرة: explain why this location and work arrangement suit your availability and how you add value to the team.
  3. Highlight relevant practical experience, key responsibilities, and specific business impact.
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  5. After applying, monitor your status from your dashboard and stay prepared for an interview invitation.

Readiness Checklist

  • Updated CV in standard PDF format with a professional filename
  • Skills aligned with the stated role requirements
  • Availability for work in القاهرة or remote if specified
  • Measurable achievement examples prepared for interview talking points
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