Berlitz Egypt

Customer Service Representative - Nasr City/Rehab/Maadi

Berlitz Egypt
📍 القاهرة Full-Time 💼 Fresh Graduate 🕐 1h ago
👁️ 0 views
📋 0 applicants

Job Description

  • Handle initial inquiries (direct & indirect).
  • Conduct sales activities through enrollment.
  • Maintain positive customer relations and ensure customer satisfaction.
  • Schedule lessons for customers.
  • Meet clients and solve their problems.
  • Ensure optimal Language Center appearance.
  • Update daily interview schedule with scheduled appointments for inquiries.
  • Follow up on unconverted inquiries and inactive customers.
  • Enter and manage customer information on CRM.
  • Prepare invoices, collect customer payments and handle other accounting activities.
  • Prepare reports and required documents.
  • Manage material inventory.
  • Maintain correspondence with customers.
  • 8 working hours - shift-based.
  • 6 days a week- Fridays off.
  • Work Locations available: Nasr City

Requirements & Qualifications

  • Have a Bachelor's degree in any major (A MUST).
  • Fresh Graduates are welcome to apply.
  • 1-2 years experience in the field.
  • Have a good command of written & spoken English language.
EGjobank Analysis

Quick Role Summary

Opportunity as "Customer Service Representative - Nasr City/Rehab/Maadi" at Berlitz Egypt located in القاهرة on a Full-Time basis, suited for Fresh Graduate candidates, within Marketing & Sales. Key details from listing: • Handle initial inquiries (direct & indirect). • Conduct sales activities through enrollment. • Maintain positive customer relations and ensure customer…

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  3. Highlight relevant practical experience, key responsibilities, and specific business impact.
  4. Showcase practical projects, accredited certifications, and strong language skills to complement experience.
  5. After applying, monitor your status from your dashboard and stay prepared for an interview invitation.

Readiness Checklist

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