Comtec

Maintenance Contracts Sales Specialist

📍 القاهرة Full-Time 💼 Mid Level (3-5 yrs) 🕐 48m ago
👁️ 0 views
📋 0 applicants

Job Description

  • Build and maintain strong relationships with existing and potential customers.
  • Promote, negotiate, and sell maintenance and service contracts.
  • Follow up with out-of-warranty customers to convert them into contract customers.
  • Manage contract renewals, amendments, and service agreements.
  • Coordinate with maintenance teams to ensure timely and efficient service delivery.
  • Follow up on customer satisfaction and resolve inquiries or complaints professionally.
  • Identify opportunities to increase contract sales, renewals, and customer retention.
  • Re-engage inactive or lost customers through targeted follow-ups.
  • Prepare regular reports on sales, contracts, renewals, and customer feedback.
  • Monitor market trends and customer needs to identify new business opportunities.

Requirements & Qualifications

·Education:Bachelor's degree in Business Administration, Marketing, or a related field.

·Experience:Minimum of 1 to 3 years of experience in aftersales, customer service, or contract management roles.

·Knowledge:Strong understanding of customer relationship management, maintenance services, and contract administration.

·Technical Skills:Proficient in Microsoft Office (Excel, Word, Outlook) and CRM or contract management software.

·Languages:Very good command of English (written and spoken); additional languages are a plus.

EGjobank Analysis

Quick Role Summary

Opportunity as "Maintenance Contracts Sales Specialist" at Comtec located in القاهرة on a Full-Time basis, suited for Mid-Senior Level candidates, within Marketing & Sales. Key details from listing: • Build and maintain strong relationships with existing and potential customers. • Promote, negotiate, and sell maintenance and service contracts. • Follow up…

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