Elkamash Group

Moderator and Receptionist

Elkamash Group
📍 القاهرة Full-Time 💼 Fresh Graduate 🕐 1h ago
👁️ 0 views
📋 0 applicants

Job Description

  • Greet and welcome visitors warmly as they arrive at the office.
  • Answer, screen, and forward incoming phone calls on a multi-line switchboard.
  • Manage incoming and outgoing mail, courier deliveries, and correspondence.
  • Maintain the front desk and reception area clean and organized.
  • Schedule appointments, maintain calendars, and reserve meeting rooms.
  • Monitor online community forums, social media channels, or live chat streams.
  • Review user comments, posts, and messages to ensure they follow company guidelines.
  • Respond to customer inquiries and resolve minor support issues online.
  • Flag and escalate critical feedback or negative PR risks to management.
  • Generate brief daily or weekly engagement activity reports.

Requirements & Qualifications

  • Bachelor’s degree preferred; 1 to 3 years of prior experience in customer service, front-desk reception, or digital moderation.
  • Excellent command of English and Arabic (written and spoken).
  • Highly presentable, professional attitude, and a welcoming, polite demeanor for guest handling.
  • Good computer literacy, proficiency in Microsoft Office, and familiarity with communication software or CRM/ERP systems
  • Familiar/actively engaged in social media
  • Strong interpersonal communication, multitasking, and organization
EGjobank Analysis

Quick Role Summary

Opportunity as "Moderator and Receptionist" at Elkamash Group located in القاهرة on a Full-Time basis, suited for Fresh Graduate candidates, within Marketing & Sales. Key details from listing: • Greet and welcome visitors warmly as they arrive at the office. • Answer, screen, and forward incoming phone calls on a multi-line switchboard. • Manage…

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Application Tips

  1. Tailor your CV headline to match "Moderator and Receptionist" and feature measurable achievements in the top third of your resume.
  2. Customize your cover note for القاهرة: explain why this location and work arrangement suit your availability and how you add value to the team.
  3. Highlight relevant practical experience, key responsibilities, and specific business impact.
  4. Showcase practical projects, accredited certifications, and strong language skills to complement experience.
  5. After applying, monitor your status from your dashboard and stay prepared for an interview invitation.

Readiness Checklist

  • Updated CV in standard PDF format with a professional filename
  • Skills aligned with the stated role requirements
  • Availability for work in القاهرة or remote if specified
  • Measurable achievement examples prepared for interview talking points
  • Egyptian Job Bank candidate profile ready for application tracking
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