Hochster Pharmaceutical Industries
Online Customer Service
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0 applicants
Job Description
- Respond to customer inquiries via Facebook, Instagram, WhatsApp, and other communication channels.
- Answer customer phone calls professionally and provide accurate information.
- Process and confirm customer orders with accuracy.
- Coordinate and follow up on shipments with shipping companies until successful delivery.
- Handle shipping issues, returns, and customer complaints efficiently.
- Update order status and keep customers informed throughout the process.
- Coordinate with internal teams to ensure smooth order fulfillment.
- Maintain a high level of customer satisfaction through professional communication and problem-solving.
Requirements & Qualifications
- Minimum 1 year of experience in Moderation and Order Fulfillment.
- Good command of English
- Excellent communication and customer handling skills.
- Strong problem-solving and organizational skills.
- Ability to work under pressure and manage multiple tasks.
- Good computer skills and proficiency in Microsoft Office.
- Attention to detail and commitment to accuracy.
EGjobank Analysis
Quick Role Summary
Opportunity as "Online Customer Service" at Sky Medical for Medical Devices located in المهندسين on a Full-Time basis, suited for Junior Level candidates, within Marketing & Sales. Key details from listing: • Respond to customer inquiries via Facebook, Instagram, WhatsApp, and other communication channels. • Answer customer phone calls professionally and provide…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "Online Customer Service" and feature measurable achievements in the top third of your resume.
- Customize your cover note for المهندسين: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in المهندسين or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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