Hochster Pharmaceutical Industries
Technical Support and Customer Service Engineer ( Fayoum - Heliopolis - Fifth Setlement - Mohandseen)
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Job Description
- Provide service and customer support during visits answering inquiries.
- Responsible for handling customer while testing a new hearing aid.
- Support the customer psychologically to accept their hearing loss and choose the suitable Hearing aid.
- Help customers to understand their Audiograms.
- Handle the implementation process for new hearing aid and giving customer orientation for the aid features, wearing, usage and preserving it.
- Obtain ear impressions for preparing ear molds and hearing aid shells.
- Prepare the work order and invoice, ear molds and maintenance documents and reports.
- Apply amendments and fine tunings and re-fitting for HA.
- Any others tasks assigned by the direct manager.
- Responsible for H.
As stock in branch.
- Provide all needed reports & feed Back to assist direct manager & sales team.
- Assist and cover admin responsibilities if needed.
Requirements & Qualifications
- Education: Biomedical or communication Engineer
- Very good in English language (written & Spoken)
- Experience from 0-2 years
- Gender: Female
- Attention to detail and good problem-solving skills.
- Excellent interpersonal skills.
- Good written and verbal communication.
EGjobank Analysis
Quick Role Summary
Opportunity as "Technical Support and Customer Service Engineer ( Fayoum - Heliopolis - Fifth Setlement - Mohandseen)" at Sigma for Import & Export located in هليوبوليس on a Full-Time basis, suited for Fresh Graduate candidates, within Marketing & Sales. Key details from listing: • Provide service and customer support during visits answering inquiries. • Responsible for handling customer while testing a new hearing aid. • Support the…
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Application Tips
- Tailor your CV headline to match "Technical Support and Customer Service Engineer ( Fayoum - Heliopolis - Fifth Setlement - Mohandseen)" and feature measurable achievements in the top third of your resume.
- Customize your cover note for هليوبوليس: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in هليوبوليس or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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