BasharSoft
Telesales Representative
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Job Description
- Digital School by Berlitz helps children and teenagers aged 7–18 develop future-ready skills through coding, artificial intelligence, web development, and digital creation programs.
- We are looking for driven Telesales Representatives who can understand parents’ needs, recommend the right learning program, and convert qualified leads into enrollments.
- Contact new leads promptly by phone and WhatsApp.
- Understand the student’s age, experience, interests, and learning goals.
- Explain Digital School’s programs, learning paths, schedules, formats, and fees clearly.
- Recommend the most suitable option rather than simply presenting packages.
- Handle parent questions and objections professionally.
- Convert qualified leads into paid enrollments.
- Follow up on pending payments and incomplete registrations.
- Maintain accurate and timely records of every interaction in the CRM.
- Follow the approved sales process, scripts, and follow-up schedule.
- Coordinate with the Operations and Academic teams when necessary.
- Consistently achieve individual conversion and revenue targets.
- Participate in coaching, training, and performance-review sessions.
- Competitive salary
- Performance-based commission
- Structured sales process and training
- Regular coaching and development
- Clear individual targets and performance expectations
- Opportunity to grow within an expanding education brand
- A meaningful product that helps young people build future-ready skills
Requirements & Qualifications
- At least one year of telesales, inside sales, or customer-facing sales experience.
- Strong spoken Arabic and good English communication skills.
- Confident, persuasive, and professional phone manner.
- Strong listening, questioning, negotiation, and objection-handling skills.
- Ability to build trust with parents and communicate educational value.
- Target-driven, disciplined, and comfortable working in a performance-based environment.
- Good follow-up, organization, and time-management skills.
- Comfortable using CRM systems, WhatsApp, and standard office applications.
- Willingness to work rotational shifts and weekends according to business needs.
- Experience in education, EdTech, training, or subscription sales is an advantage.
- Lead response time
- Number of meaningful conversations
- Lead-to-enrollment conversion rate
- Trial-to-enrollment conversion rate
- Collected monthly revenue
- Follow-up completion
- Pending-payment recovery
- CRM accuracy and compliance
- Attendance and schedule adherence
EGjobank Analysis
Quick Role Summary
Opportunity as "Telesales Representative" at DIGITAL SCHOOL By Berlitz located in القاهرة on a Full-Time basis, suited for Fresh Graduate candidates, within Marketing & Sales. Key details from listing: • Digital School by Berlitz helps children and teenagers aged 7–18 develop future-ready skills through coding, artificial intelligence, web development, and…
The Egyptian Job Bank editorial team prepares curated overviews and actionable application guidance for every listing, preserving official employer details.
Application Tips
- Tailor your CV headline to match "Telesales Representative" and feature measurable achievements in the top third of your resume.
- Customize your cover note for القاهرة: explain why this location and work arrangement suit your availability and how you add value to the team.
- Highlight relevant practical experience, key responsibilities, and specific business impact.
- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in القاهرة or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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