Customer Care (Chat & Calls) B2 at Etisalat Egypt (e&) — القاهرة

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Job Description

Respond to customer inquiries through chats & outbound calls.
Resolve customer issues and provide accurate information.
Ensure a positive customer experience.
Follow company policies and procedures.
Salary NET 14,500 (12,136 Basic + 2,364 KPIs)
Paid training
Annual salary increase
Social and medical insurance
Free VPN likne
5 working days (rotational shifts) & 2 rotational days off

Requirements & Qualifications

Fluent in English (B2)
University Grades
Experience in Customer-Facing roles is aPlus

EGjobank Analysis

Quick Role Summary

Opportunity as "Customer Care (Chat & Calls) B2" at Etisalat Egypt (e&) located in القاهرة on a Full-Time basis, suited for Fresh Graduate candidates, within Marketing & Sales. Key details from listing: • Respond to customer inquiries through chats & outbound calls. • Resolve customer issues and provide accurate information. • Ensure a positive customer…

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