BasharSoft
Operation Coordinator
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0 applicants
Job Description
- Manage course bookings and scheduling:Coordinate course opening, postponement, cancellation, and scheduling while ensuring accurate communication with students, instructors, and relevant teams.
- Manage student enrolment and support:Handle student inquiries, registrations, payments, follow-ups, placement test bookings, and provide continuous support throughout the enrolment process.
- Coordinate instructors and branch operations:Ensure classrooms, equipment, materials, and other resources are properly prepared and available, while handling and escalating student and instructor concerns when required.
- Support sales and student engagement:Follow up with prospective students and leads, promote courses and events, provide course information, and support conversion and registration.
- Manage academic materials and certification requirements:Monitor book inventory and distribution through Odoo, manage digital book codes, and handle onSET certification codes and related records.
- Manage feedback and reporting:Distribute and monitor student feedback, identify key concerns, prepare reports, and provide daily updates to the Branch Manager on completed, pending, and escalated tasks.
- Maintain accurate records and communication:Ensure all bookings, payments, cases, schedules, inventory, and student/instructor interactions are accurately documented and tracked in accordance with institute procedures.
Requirements & Qualifications
- Bachelor’s degree in Business Administration, or a related field.
- 1–2 years of experience in customer service, student affairs, branch operations, administration, or a similar role.
- Excellent communication and interpersonal skills, with the ability to deal professionally with students, instructors, and colleagues.
- Strong organizational and time-management skills, with the ability to manage multiple tasks and priorities effectively.
- Good problem-solving skills and the ability to handle inquiries, complaints, and escalations professionally.
- High attention to detail
- Ability to work effectively in a fast-paced, customer-focused environment.
- 6 working days/weekly.
- 8 working hours/daily.
- Social and medical insurance,
EGjobank Analysis
Quick Role Summary
Opportunity as "Operation Coordinator" at Austrian Language Center - Egypt located in الجيزة on a Full-Time basis, suited for Junior Level candidates, within Marketing & Sales. Key details from listing: • Manage course bookings and scheduling:Coordinate course opening, postponement, cancellation, and scheduling while ensuring accurate communication with…
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- Tailor your CV headline to match "Operation Coordinator" and feature measurable achievements in the top third of your resume.
- Customize your cover note for الجيزة: explain why this location and work arrangement suit your availability and how you add value to the team.
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- Showcase practical projects, accredited certifications, and strong language skills to complement experience.
- After applying, monitor your status from your dashboard and stay prepared for an interview invitation.
Readiness Checklist
- Updated CV in standard PDF format with a professional filename
- Skills aligned with the stated role requirements
- Availability for work in الجيزة or remote if specified
- Measurable achievement examples prepared for interview talking points
- Egyptian Job Bank candidate profile ready for application tracking
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